Privacy Policy

1. Information We Collect

We may collect the following types of information:

Personal Information

When you use our services, contact us, or complete a booking form, we may collect:

• Name
• Phone number
• Email address
• Service address
• Billing information
• Account information
• Communication preferences

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referral sources
• Cookies and usage data

2. How We Use Your Information

We may use your information to:

• Provide requested services
• Schedule and complete trash pickup services
• Send appointment confirmations and service updates
• Respond to customer inquiries
• Process payments
• Improve our website and customer experience
• Send marketing or promotional communications (where permitted)
• Comply with legal obligations
• Prevent fraud or misuse of our services

3. SMS Messaging & Communications

By providing your phone number and opting in through our website forms or other consent methods, you agree to receive text messages from Easy & Convenient Trashporter related to:

• Service reminders
• Appointment confirmations
• Driver arrival notifications
• Job completion notifications
• Customer support communications
• Promotional offers and updates (if separately consented)

SMS Disclosure

• Message frequency varies
• Message and data rates may apply
• Reply STOP to opt out
• Reply HELP for assistance

We do not send SMS messages without prior consent.

SMS Data Sharing

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties.

4. Google Ads, Analytics, & Advertising Technologies

We may use advertising and analytics services including:

• Google Ads
• Google Analytics
• Meta/Facebook advertising tools
• Remarketing and conversion tracking technologies

These services may use cookies, tracking pixels, and similar technologies to:

• Measure advertising effectiveness
• Analyze website traffic
• Understand customer interactions
• Deliver personalized advertisements
• Improve marketing performance

Google Advertising Cookies

Google may use cookies or device identifiers to show ads based on your prior visits to our website or other websites.

Users may opt out of personalized advertising by visiting:

• Google Ads Settings
• Network Advertising Initiative opt-out page
• Your browser privacy settings

We comply with Google Ads policies regarding transparency, consent, and user privacy.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

• Maintain website functionality
• Save user preferences
• Improve performance
• Analyze visitor behavior
• Support advertising and remarketing campaigns

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Sharing of Information

We may share information with:

• Service providers assisting in business operations
• Payment processors
• SMS and communication providers
• Analytics and advertising partners
• Legal authorities when required by law

We do not sell your personal information.

7. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state or location, you may have rights including the right to access, correct, or delete your personal information, to opt out of marketing communications, and to request details about how your information is used. To exercise any of these rights, contact us using the information below.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external websites.

10. Children's Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes become effective upon posting to this page with an updated effective date.

12. Contact Information

If you have questions regarding this Privacy Policy or our data practices, please contact:

Easy & Convenient Trashporter, Inc.
Email: cso@ectrashporter.com
Phone: (559) 400-1701
Website: https://ectrashporter.com